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Privacy & Cookie Collection Policy

The TuneMoji service is owned and operated by Emoticast Limited (“Emoticast”) which complies with the Data Protection Act 1998 (“the Act”). Within the terms of the Act, Emoticast is a Data Controller and is obliged to manage your personal data and information in accordance with the requirements of the Act. Under the Act you have certain rights as a ‘Data Subject’. You may make a request from us of a copy of your personal data that we retain. Under the terms of the Act we are able to levy a small fee for the administration of these requests. This fee is currently £10 and should be sent with your request for a copy of your personal information to Emoticast Data Request, 28 Ives Street, London, SW3 2ND United Kingdom. In the event that we are retaining information that is incorrect, inaccurate or otherwise requires modification or amendment, please let us know as quickly as possible and we shall amend our records accordingly and notify any relevant third parties of such amendment.  

This document, the "Privacy Policy", explains how we collect, process and store any personal data belonging to you, meaning information about you which is personally identifiable such as your name, address, telephone number or email address. Such information is referred to throughout this policy as "Personal Information" or "data". By accessing and/or using our Services you consent to us collecting, processing, storing and sharing your Personal Information in the ways set out in this Privacy Policy. If you have any concerns about providing data to us or having it used in any manner permitted in this Privacy Policy you should not use our Services. As set out in the terms and conditions relating to our Services, you must be at least 13 years old to access and/or use our Services.    

What information might be collected on our service?
If you choose to participate in the TuneMoji service, you may be asked to provide personal information as part of the registration process. This information may include your name, email address, telephone number, your contacts and other information necessary to the registration process and to provide users with the TuneMoji service. We will collect information to allow our Services to interact with a third party social network or platform (where you have chosen to allow such interaction) and also to allow our payment processors to process your payment instructions.  

How do we use your information?
We may use some or all of this information to build user profiles that are required in order to use and access the TuneMoji service. We may use the information that you provide us to profile our users and to make service enhancements according to that data. We may also aggregate certain demographic data which we may use to in order to make changes to the user experience on the TuneMoji service, to market or promote Services of specific interest, for reporting purposes or to include in anonymised reporting to industry partners. You may receive communications from us in relation to the TuneMoji service or other Services that we think may be of interest to you.  

Cookies and automated data collection
When you visit the TuneMoji service we may utilise ‘cookies’. Cookies are small packets of data that contain information specific to you and your visit to the service. These cookies may be used to; provide automated access to certain parts of the TuneMoji service, to make it easier to use the TuneMoji service; to ensure messages are sent to the correct recipient, to optimise the service according to your choice of browser, your location or other such factor. Cookies are stored within your device’s memory and may be deleted or managed by you at anytime. You may manage your cookies to adjust or restrict the amount and type of information that is retained. By restricting or deleting cookies you might impede the ability of TuneMoji to offer the service and may not be able to access all of the service functionality. By using he TuneMoji service you are consenting to the use, collection and distribution of your data in the form of ‘cookies’.  

Who will see my personal data?
We will only share your personal information with our industry partners and other third parties necessary to the provision of the TuneMoji service. Information is only shared on the understanding that it remains confidential and will not be further distributed or disclosed. Under exceptional circumstance we may be required to disclose personal information where there is a legal obligation to do so. Such obligation shall be only created by the due process of law, for example upon receipt of an appropriate court order. Your personal information may be aggregated with personal information from other users and this may be supplied to other users, or third parties, on an anonymised basis to provide insights into the TuneMoji service, its user base and its composition.  

Interaction with social networks or platforms
You may allow the Services to interact with third party social networks or messaging platforms (such as Facebook messenger or WhatsApp), which will provide data about you to us. These applications or websites are created and maintained by a third party which is not a part of, or controlled by Emoticast. You should ensure that you read their terms of service and privacy policies to understand how they treat your data and what data they might share with us. You understand that where you allow the Services to interact with any third party social network or platform, we may share data about you with your contacts and other users of our Services (and vice versa) in order that you may enjoy the Services socially (the “Social Data”). This Social Data may include your name, your social media profile picture, your activity status (including the time and date you last used our Services) and the amount of credit on your account. You can make changes to what data a third party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third party provider, however you may find you are not able to enjoy all of the same features of our Services.  

Your personal information will be stored by us on secure servers and we will use industry accepted procedures deemed secure that might involve multiple levels of authentication in order to access the information. Despite these measures, you must acknowledge that any information conveyed over the Internet may be subject to interception by unauthorised third parties. Whilst we strive to maintain secure storage of your personal information you confirm that all information supplied to us is done so at your own risk and that we cannot be held responsible for any unauthorised access to your personal information by so called ‘hacking attempts’ or other such means.  

For how long will we retain your information?
We will retain your Personal Information for as long as is necessary to fulfil the purposes for which it was collected or as needed to provide you with our Services. We may retain your Personal Information after you have closed any account you have with us or after we have stopped providing Services to you if retention of your Personal Information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between members, prevent fraud, cheating or abuse, or enforce this Privacy Policy or any other agreement we may have with a user.  

Will we transfer your Personal Information overseas?
Your Personal Information may be transferred to, and stored at, a destination outside the European Economic Area (" EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.  

Links from our Services
We may provide links to third party websites from our Services. You understand that when you click on these links any data which you provide afterwards is subject to that third party's privacy policy and not to ours. Although we will try only to link to reputable websites, Emoticast takes no responsibility for the content, safety or security of any third party website.  

Changes to this Policy and Enquiries
We strive to keep this document up to date and would advise you review the document from time to time to ensure you are aware of any changes. Accordingly, we reserve our right to make any changes to this document as we deem necessary without notice to you. We are happy to answer any questions that you might have in relation to the TuneMoji service, the application or this privacy policy. You may contact use by email at info@Emoticast.com or in writing to Emoticast Limited, 28 Ives Street, London, SW3 2ND, United Kingdom. This Privacy Policy is governed by and interpreted in accordance with the laws of England. Any dispute arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts of England unless you choose the courts of your home country.